Returns & Exchanges

We offer a 30-day return window for all ice maker repair kits and components to ensure your appliance is back in working order. Items must be in their original packaging and in unused condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and part details to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the unused repair kit in its original box, ensuring all small components, screws, and instruction manuals are included.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location to begin the transit back to our warehouse.

• 4.
  Receive Your Refund

  Once our technicians inspect the returned parts for integrity, your refund will be processed to your original payment method within 5-7 business days.